Cancellation Policies and Terms and conditions <![endif]-->
Itinerary Deviations or Individual Cancellations from group space made from time of booking up to,
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<![if !supportLists]>· <![endif]>119 - 90 days prior to departure: $75.00 plus any supplier penalties
<![if !supportLists]>· <![endif]>89-60 days prior to departure: $100.00 per person plus any supplier penalties
<![if !supportLists]>· <![endif]>59-31 days prior to departure: $200.00 per person plus any supplier penalties
30 days or less prior to departure will be calculated based on rates and availability at the time of request.
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GROUP AIRFARE POLICY
UA-United Airlines
Once deposited the $300 booking fee from United Airlines becomes non-refundable if the entire group cancels. You may cancel seats 95 days or more prior to departure with minimal penalty of $300 booking fee. You must utilize 90% of all remaining seats held at 97 days out. Cancellations of over 10% will result in a $150 penalty for each seat cancelled. Tickets issued but not used will not count toward utilization. If group falls below 10 passengers, space will be cancelled, and penalties will apply. Complete name list with TSA information is due 55 days prior to departure. Reservations held at 45 days prior to departure without names will be released. Name changes/Corrections or itinerary changes made after ticketing will result in a $250 fee, plus any difference in fare. ALL CHANGES MUST BE MADE 10 days PRIOR to departure date. Unused tickets are non-refundable, but can be used toward future air travel plus a $200 change fee. Mileage upgrade certificates allowed but must be handled directly with United Airlines. Partially used tickets are nonrefundable and have no value. Discount certificates, vouchers, senior discount & any other promotional items cannot be used in conjunction with this fare. Full mileage credit is no longer accrued on all flights depending on fare and mileage status. NAME CORRECTIONS SUBMITTED INCORRECTLY ARE SUBJECT TO A $50 FEE PER CORRECTION. <![endif]-->
Mammoth Mountain Inn Group Lodging Policy
97 days to 61 days prior to the event date: Individual cancellations will result in an amount equal to twenty five percent (25%) of the estimated total room.
60 days to 45 days prior to the event date: Cancellations will result in an amount equal to fifty percent (50%) of the estimated total event.
No refunds within 45 days.
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**LODGING SECURITY DEPOSITS
**A credit card and driver’s license under the same name will be required from the unit occupants for each unit at check-in. This credit card imprint assures the property that the guests in the unit will cover any damages or charges incurred during their stay. A driver’s license is required to prevent credit card fraud. The lodging company has total discretion in charging for damage and the group is responsible for such damages or charges. Ski.com has no ability to reverse a charge levied by the lodging company. Ski.com will act on the group’s behalf to minimize any damage bills and to monitor damage charged versus damage reported at check in. Be aware, some damages are not apparent until the cleaning people have gone through the unit to clean, make beds, change linen, etc. Ski.com strongly recommends that each group of participants in a unit do a thorough walk-through at check-in and to report and photograph any pre-existing damage they find to avoid any monies being charged for damage not done by group.
**CREDIT CARD PAYMENTS
**Visa, MasterCard, American Express and Discover are accepted. For your convenience, prices shown reflect a three percent discount for cash. Payments using other methods, including PayPal or credit cards will require full payment which includes a 3.6% administrative fee.
**REFUNDS FOR UNUSED PORTIONS OF TOUR
**The only way refunds will be available for unused airline tickets or lift tickets will be for the trip participant to email the cancellation request to grouphelp@ski.com PRIOR TO DEPATURE. Ski.com will then submit the unused ticket(s) to the appropriate vendor and request the refund. Ski.com will not provide a refund until the vendor issues refund to Ski.com. Any refund is at the sole discretion of the vendor based on specific group policies and is not guaranteed.
**TRAVEL DOCUMENTS/ REQUIRED DOCUMENTATION
**Within the US, air travelers are required to present government-issued Identification, such as a current driver license. International travel requires a passport and in some cases a visa. All participants are responsible for obtaining the required documentation. Incomplete documentation may result in denied boarding. Travel document requirements are subject to change at the discretion of appropriate government agencies or the air carrier.
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**TRAVEL TRIP INSURANCE
**Ski.com offers optional trip insurance that is highly recommended. The insurance options will be offered to the group through the group agent and all information regarding availability, cost and coverage will be communicated to registrants though the group leader and/or registration website in order for the individual to choose whether or not to purchase the package. Payments must be made no later than final payment for standard insurance and within 24 hours of initial booking for Cancel for Any Reason insurance. Individuals will be responsible for submitting claims directly to insurance company.
**FORCE MAJEURE
**No damages may be claimed for any failure of performance by the group or any participant, their agents, attorneys, heirs, relatives or other potential claimants, occurring due to causes beyond Ski.com’s reasonable control, including, without limitation, force majeure, war, terrorist act, government regulation, riots, disaster, pandemic or epidemic, or strikes, any one of which affect the ability to perform hereunder. In case of a force majeure event, Ski.com shall provide prompt written notice to the group, use commercially reasonable efforts to mitigate the effect of such force majeure event, and resume performance as soon as possible.
**MISCELLANEOUS
**The individual cancellation policies of the lodging company will be communicated to attendees via the registration website. Ski.com reserves the right to change lodging accommodations to accommodations of equal or superior standards, if necessary, as a result of factors beyond Ski.com’s control, and upon written notice within 24 hours, if possible, of the change to the group leader.
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Ski.com reserves the right to withdraw any tour due to factors beyond its control upon written notice to the group leader and attendees will be given a refund to the extent such refund is obtained from vendors and suppliers. Suppliers reserve the right to increase their prices without notice (i.e. fuel surcharges, change in lodging tax, etc.). Any increased costs of this nature will be passed on to the client.
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Ski.com will maintain the confidentiality and privacy of all personal information received in accordance with applicable federal, state, local and foreign laws, rules and regulations, including compliance with PCI requirements applicable to credit card information and is responsible for any breach of such requirements.
**RESPONSIBILITY
**Trip cancellation, accident and baggage insurance are available and Ski.com strongly recommends that each participant obtain them. Ski.com is acting solely as an agent for the group in obtaining transportation, lodging and other services, and assumes no liability for any injury, damage, loss, delay or inconvenience caused by any act or omission of these independent suppliers.
**ACKNOWLEDGEMENT
**The performance of either party is subject to acts of God, war, disaster, government regulation, strikes, civil disorder, curtailment of transportation facilities, or any other factor preventing performance under this Agreement, including, without limitation, making it illegal or impossible to provide the facilities or to hold the trip. In the event of inclement weather or other causes or events beyond the control of Ski.com which results in delays, it shall not be the responsibility of Ski.com to pay for any additional costs and expenses, including, but not limited to, additional lodging, meals, transportation, or other expenses. This agreement is subject to Colorado law and venue is in Pitkin County, Colorado. Acceptance by signature below when returned to our office along with the non-refundable deposit establishes this program on a definite status and is a mutual commitment to this program.